Dayangti Transport & Tours Sdn Bhd
14A, Jalan SM12,
Taman Sri Manja,
46000 Petaling Jaya,
Selangor, Malaysia.
+603-77842997
+603-77848992

Terms and Conditions - Transportation


 

 
In compliance with Police and Domestic Trade & Consumer Affairs Ministry to enforce copyright infringement on CDs, VCDs and DVDs piracy which constitute an infringement of the copyright owner's rights. 


Any person who commits an act of copyright infringement is liable on summary conviction under the Copyright Act 1987, an offender can be fined up to RM 20,000 or imprisonment of up to 5 years.

Therefore, play or kept any pirated CDs, VCDs and DVDs in Metro's vehicles are totally prohibited.
 
1.         Booking Deposit of RM100 is payable on all online bookings.
 
2.         Rates shown are inclusive of toll fees, petrol, parking charges, maintenance and service of our
            chauffeurs.

 
3.         The rates quoted above are excluding toppings (at your own discretion), entrance fees, and extra
             hour, midnight surcharge and waiting hour.

 
4.         Confirmation of booking: A confirmation will be sent via email and is subject to driver and vehicle
             availability. Vehicle usage is as per pacified above or agreed upon only. We
reserve the right to
             provide a similar vehicle within the same class in the event the vehicle requested type is not
             available. In the vent of a change to a vehicle in a higher 
range which is not specified above, the
             variance of the rates will be charged to the hirer.

 
5.         Midnight surcharge: A 50% surcharge will be levied on services between 0001hrs - 0600hrs.
 
6.         All transfer usage does not include airport transfer to or from KLIA, SkyPark and LCCT (unless
            specified), additional airport transfer request subject to surcharge.

 
7.         For pick up at KLIA, SkyPark and LCCT, 1st hour of waiting is free from the arrival of flight time.
            Subsequent waiting hour will be charged on hourly at 50% of the quoted rate
per hour (including
            excessive waiting time caused by lost luggage, flight delays that are not properly updated by the
            airline due to uncontrolled circumstances etc).

 
8.         Booking Deposit is non-refundable. Full payment must be made prior to commencement of service.
 
9.         Please schedule your pick-up time to KLIA and LCCT - 3 ½hrs prior to your flight departure time.
 
10.       Food, smoking and littering are not permitted in vehicle.
 
 11.       Cancellation Policy
            i)         Refunds or exchanges for unused services or features of any tour cannot be made unless
                       agreed upon prior to departure.

            ii)        Cancellations are effective on the date written notice is received via Fax or e-mail in our office
                       during normal business days, excluding weekends and holidays. 

 
In the event of cancellation made more than 48 hours prior to the date of reservation, charges will be refunded after deduct administration charges of 20% of the amount charged. Cancellation made less than 48 hours, full cancellation fee to be charged.
 
 
 
Remarks
 
1.         Driver and tour guide accommodation within Malaysia (where applicable) to be provided and paid for
            by the hirer at surcharge of RM150.00 per room per night.

 
2.         It is mandatory for tour coaches to have licensed tourist guide on board for bus hire.
 
3.         The hours agreed with the Company for the operation of any hire must be strictly observed (other than
             in the case of serious emergency or diversion) so that current
regulations governing driver's hours 
             and rest periods can be complied with. The Company reserves the right to curtail or otherwise alter
            any hire that does not comply  with the relevant regulations.